snow propane tank Photo by Getty Images: Mr-Tobin/iStock / Getty Images Plus

Work safely in cold weather

February 2, 2024 By Benny Gay

Benny Gay, vice president of operational support at ThompsonGas, provides tips and reminders to work safely in cold weather.

This article is tagged with Benny Gay, propane safety, safety signals, weather, winter, workplace safety and posted in Current Issue, Featured, From the Magazine

Connecting multiple autogas stations via the cloud helps propane retailers better serve long-range fleets. (Photo courtesy of Superior Energy Systems )

Technology enables interconnection among autogas refueling locations

January 26, 2024 By Scott Dougherty

Scott Dougherty of Superior Energy Systems explains the value of connecting propane autogas refueling locations in a given city or across states.

This article is tagged with autogas, autogas dispensers, autogas fleets, fleet management, fuel systems, January 2024, propane software, software, Superior Energy Systems and posted in Current Issue, Featured, From the Magazine

Caywood enjoys scuba diving in his spare time. (Photo courtesy of Chris Caywood)

Propane Personality: Christopher Caywood

January 23, 2024 By Chris Lewis

Meet Christopher Caywood, the president of Caywood Propane Gas, and learn about his perspectives on business strategy, operations and technology.

This article is tagged with Caywood Propane Gas Inc., Christopher Caywood, January 2024 and posted in Current Issue, Featured, From the Magazine

Image: Good_Stock/iStock / Getty Images Plus/Getty Images

Net Promoter Score ranks customer perceptions

January 22, 2024 By Danielle Pesta

Find out how the Net Promoter Score provides insight about customer satisfaction and how likely they are to recommend your propane company.

This article is tagged with customer relations, customer service, digital media, January 2024, marketing, propane customers, survey, the digital space, Warm Thoughts Communications and posted in Current Issue, Featured, From the Magazine

Photo by Amanda McWilliams, Blossman Gas

Faces & Places: January 2024

January 19, 2024 By LP Gas

Find images of propane industry members attending industry events, accessing continuing education and having some fun.

This article is tagged with Blossman Gas, F.W. Webb, January 2024, LPG Week, National Propane Gas Association (NPGA), Navien, World Liquid Gas Association (WLGA) and posted in Current Issue, Featured, From the Magazine

A Heat Pump Helper panel discussion at the NPGA fall board meeting in Louisville, Kentucky, included, from left, Ryan Jackson of D.F. Richard Energy, Kevin Morgan of Rinnai, Tucker Perkins of PERC and Bruce Swiecicki of NPGA. (Photo by LP Gas staff)

Industry promotes adoption of hydronic heating technology

January 16, 2024 By Brian Richesson

An industry program is giving propane marketers and their employees an opportunity to test hydronic heating technology in their own homes.

This article is tagged with Heat Pump Helper (HPH), hydronic heating technology, January 2024, Propane Education & Research Council (PERC), Rinnai and posted in Current Issue, Featured, From the Magazine

DiLeo Gas has grown from five employees to more than 40. (Photo courtesy of DiLeo Gas Inc.)

LPG Spotlight: DiLeo Gas

January 15, 2024 By Bob Sandrick

The operations director of Massachusetts-based DiLeo Gas has gotten involved in local government to keep propane in the energy discussion.

This article is tagged with January 2024, LPG Spotlight, Massachusetts and posted in Current Issue, Featured, From the Magazine

What’s worth watching in the propane industry in 2024

January 12, 2024 By Brian Richesson

There’s no shortage of storylines in the new year. Follow these eight highlights.

This article is tagged with Heat Pump Helper (HPH), hydronic heating technology, January 2024 and posted in Current Issue, Featured, From the Magazine

Smart meters allow propane marketers to receive a customer’s usage data remotely. (Photo courtesy of Otodata)

Smart meters add advantages for propane retailers, customers

January 9, 2024 By Brian Richesson

Smart meters allow propane marketers to receive a customer’s usage data remotely, among other operational and safety advantages.

This article is tagged with Bergquist, Cavagna North America, F.W. Webb, January 2024, One-Tank, Otodata, propane technology, Randy Warner, tank monitoring and posted in Current Issue, Featured, From the Magazine

While artificial intelligence is used to perform tasks that humans would otherwise do, the human touch is still vital when doing business. (Photo: ipopba/iStock / Getty Images Plus/Getty Images)

Artificial intelligence: Balancing the business benefits with potential risks

January 8, 2024 By Phillip M. Perry

Companies are using artificial intelligence in sales, inventory management, business planning, customer service and fraud detection.

This article is tagged with artificial intelligence (AI), January 2024, technology and posted in Current Issue, Featured, From the Magazine

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