Christopher Caywood explains how his company has shifted to digital communications and why it makes sense from demographic and cost standpoints.
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2021 LP Gas Growth Summit attendees discuss their outlook on propane supply and strategies to keep customers supplied throughout the year.
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Focused on retaining more customers, Ontario-based Superior Propane partnered with an analytics platform to ensure high-quality customer service.
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Christopher Caywood defines great service and explains how his propane operation uses technology to improve the customer experience.
Read More Propane retailers can improve their customer service operations by investing in voice over Internet protocol (VOIP) phones.
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Companies are filling a niche based on service and savings within the cylinder exchange market.
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Christopher Caywood, co-owner of Caywood Propane Gas, gives retailers tips for choosing the right customer management system software.
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Bergquist updated its online storefront, which, the company says, improves user experience, simplifies transactions and increases access to the product catalog.
Read More As customer relationship manager, David Montgomery will support Gremlin tank monitor clients in the deployment of monitors.
Read More Marketing propane today is remarkably different than it was 50 years ago. Find out how.
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